FREQUENTLY ASKED QUESTIONS
Find the answers here
How permanent is it?
With Proper care instructions (given to you on a care card) this semi-permanent jewelry will last until you decide to remove it!
WHAT IF I NEED TO REMOVE IT?
If, for any reason you need to remove your jewelry we do free re-welds within the first 90 days. With our lifetime warranty, re-welds are free, forever!
IS IT PAINFUL?
No! Our jewelry welding process is completely pain-free, meaning it is safe for all ages 13+
IS IT SAFE THROUGH AIRPORT SECURITY?
Yes, all of our pieces will get you through security with no worry!
DO I NEED TO CLEAN IT?
If, you are not satisfied with the look of your jewelry, take a gentle toothbrush and some dish soap and gently brush the jewelry.
CAN MY JEWELRY GET WET?
Yes, with our anti-tarnish metals your jewelry will be a-okay when you shower, get in the pool, or ocean!
WHAT IS THE LIFETIME WARRANTY?
Our lifetime warranty includes free re-welds for life! Along with any breakage that may occur. Please contact us if you have already purchased jewelry but are looking to purchase a Lifetime Warranty.